Be an Apprentice

  • Learn necessary skills with on-the-job training and classroom instruction.
  • Work with a mentor to build your competency and skills in the field.
  • Improve your earning potential as a certified skilled worker.
  • Earn wages and become a member of the workforce.

Pursue the program of your choice:

Computer Support Specialist

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, by telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, email, and operating systems.

Related Job Titles: Computer Specialist, Computer Support Specialist, Computer Technician, Electronic Data Processing Auditor (EDP Auditor), Help Desk Analyst, Information Technology Specialist (IT Specialist), Support Specialist, Technical Support Specialist.

Read more about Computer User Support Specialist.

Network Support Technician

Install, configure, and support an organization’s local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure websites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Related job titles: Information Technology Director (IT Director), Information Technology Manager (IT Manager), Information Technology Specialist (IT Specialist), Local Area Network Administrator (LAN Administrator), Network Administrator, Network Technician, Network Support, Network Engineer, Network Manager, Network Specialist, Systems Administrator, Systems Engineer

Read more about Network Support Technicians.

Applications Developer

Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area. May work individually or coordinate database development as part of a team. May supervise computer programmers.

Related job titles: Application Integration Engineer, Applications Developer, Business Systems Analyst, Computer Consultant, Programmer Analyst, Software Architect, Software Developer, Software Development Engineer, Software Engineer, Technical Consultant

Read more about Applications Developers.

Cyber Security Support Technician

Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.

Sample of reported job titles: Computer Security Specialist, Computer Specialist, Data Security Administrator, Information Security Analyst, Information Security Manager, Information Security Officer, Information Security Specialist, Information Systems Security Analyst, Information Technology Security Analyst, Information Technology Specialist

Read more about Cyber Security Support Technicians.

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