Employer FAQs

What type of occupations are in this apprenticeship?

There are 5 registered occupations in the program. Currently, apprenticeships are offered in 4 tracks: Computer Support Specialist, Network Support Technician, Applications Developer, and Cybersecurity Support Technician. If you are interested in Medical Coder apprentices, please contact us to discuss.

How long is the program and does the company need to hire the apprentice afterwards?

Generally, the program takes 12-15 months, but apprentices can move through faster depending upon when they reach the competencies and complete the associated classes. Employers are not required to hire apprentices after the program. However, we hope employers will be able to convert apprentices to regular employees.

What are the wages for the apprentices?

For each occupation, the wage is a percentage of what a skilled individual makes in that occupation. If an apprentice is started at the Level 1 wage, they are required to receive wage increases for each subsequent level reached. However, if merit-based wages are not possible within an organization, apprentices can start at the Level 3 wage and stay there for the entirety of their apprenticeship. Program funds cannot assist in paying the wages and salaries of apprentices, but employers may qualify for other funds.

What reporting and documentation will an employer have to provide?

CNM’s Apprenticeship Program will store and maintain all apprentice records. Employers/mentors must provide certification that apprentices are learning and mastering the competencies in the standards by submitting monthly work logs and competency sign-off forms.

Are there restrictions on who can or cannot participate as an apprentice?

Applicants need to possess minimum qualifications before we consider them for the program. They must be 18 years or older, have legal authorization to work in the United States, and possess a GED or high school diploma. The program is available to anyone who legally lives or works in New Mexico.

How does this program save the company money?

Apprentices do full-time work, but do not have to be paid the same wage as a skilled FTE; this saves the employer money during the training period. CNM’s Apprenticeship Program pays for all related instruction costs (first attempts only) which makes the apprenticeship free to the apprentice and affordable for the employer. Additionally, employers can utilize JTIP or WIOA funds.

Do we need to provide benefits to the apprentice?

Yes, employers would need to provide benefits since they are full time employees.

Are employers required to give paid time during work hours for the apprentice to complete classwork?

The employer can choose whether or not they want to pay apprentices for completion of classwork or classroom instruction during work hours.

Are there disciplinary actions for apprentices?

Disciplinary action would be up to the employer since New Mexico is an at-will state. Employers should follow their procedures if apprentices are not meeting the company requirements. Program staff will keep in contact with both the apprentice and employer/mentor for updates and/or to help mediate issues.

Can the employer refer or upskill their workforce?

Yes, the employer can refer an employee or upskill their own workforce.

What is the process for hiring an apprentice?

Applications are received on a rolling basis and hiring depends upon employer needs and available positions. The Program will provide resumes to an employer for review. Interviews and offers of employment follow the employer’s policies and procedures. After placement with an employer, apprentices are registered with the state apprenticeship office and begin a 90-day probationary period. The employer may have separate requirements such as a drug test before they can hire a new employee. Employers can request or accept as many apprentices as they wish to meet their workforce needs, but can only assign 3 apprentices to each mentor.